M&IS 44045 Section 003

Information Systems Management

Fall 2001

MW 4:45 – 6:00pm, 208 BSA

 

INSTRUCTOR:          Robert W. Eckman

OFFICE:                     Off Campus

OFFICE HOURS:      Monday and Wednesday 6:00pm or by appointment

OFFICE PHONE:      (330) 384-5651                         

E-MAIL:                     eckmanr@firstenergycorp.com

TEXT:                         Management Information Systems: Managing IT in the E-Business Enterprise, Fifth Edition, James A. O’Brien, McGraw-Hill Irwin, 2002 (ISBN)

                                    Additional readings as required

PREREQUISITES:    Students must be MIS majors and hold Senior standing.

URL:                          

LISTSERV:                

 

 

COURSE OBJECTIVES

 

Upon completion of this course, the student should:

·         Understand the value of IT to organizations at the levels of internal process and external competition

·         Possess analytic skills in the management of IT resources and the IT function within organizations

·         Understand economic, strategic, and social impacts of the WWW and electronic commerce

·         Be familiar with project management phases, risk analysis, and management concepts and tools

·         Understand project risk analysis and management concepts and tools

·         Possess experience in IT resource procurement processes

·         Possess experience in exploring new E-Commerce possibilities

·         Possess experience in a formal business plan for a new IT business

·         Demonstrate refined skills in IT management communications

 

 

COURSE REQUIREMENTS AND GRADING SYSTEM

 

Quizzes (3 – 10 points each)

30 points

Business Review

15 points

Group Project: RFP

 20 points

Term Project: E-Commerce Business Plan Written

20 points

                       E-Commerce Business Plan Present

 5 points

Class Participation

10 points

Total

100 points

 

 

Class attendance and active participation in class discussion will determine 10% of your course grade.  Work that is missed through absence is up to the student to make-up.  The instructor will not repeat class lectures.

 

You are expected to take each quiz in class on the day that it is scheduled. A makeup quiz (which may be different from the original quiz) will only be given if you have a legitimate excuse, obtain my permission prior to the scheduled quiz time, and provide written documentation (e.g., a medical excuse from a doctor) explaining why you were not able to take the quiz at the scheduled time. Otherwise, you will receive a zero for a missed quiz. If you have any questions concerning a grade you receive on a quiz, it is your responsibility to inform me within one week of the quiz being returned to you.  Quiz grades will not be discussed after that time.

 

You will have the option to accept the initial grade received on the written business plan or you may revise the business plan for a better grade.   You must submit the initial draft of your business plan on October 26th, 2001 and the final draft on  November 30th, 2001.

 

Assignments turned in after the due date will receive a 10% grade reduction.  The final project will not be accepted late at all without prior agreement.

 

After rounding your numeric score to the nearest integer, your course letter grade will be assigned initially according to the scale:  A = 90-100, B = 80‑89, C = 70‑79, D = 60‑69, and F = 0‑59.  However, I reserve the right to shift these ranges downward if I think it appropriate.

 

COLLEGE AND UNIVERSITY POLICIES

 

Course registration: It is your responsibility to ensure that you are properly registered for this class.  You are advised to review your official class schedule during the first 2 weeks of the semester to ensure that you are properly registered. Should you find an error in your schedule, you have until 1/26 to correct it with your advising office. If registration errors are not corrected by this date and you continue to attend class even though you are not officially registered, you will not receive a grade for the course at the end of the semester.

 

Academic honesty: Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit.  The use of the intellectual property of others without giving them appropriate credit is a serious academic offense.  It is the University's policy that cheating or plagiarism result in receiving a failing grade for the work or course.  Repeat offenses result in dismissal from the University.

 

Course withdrawal: The course withdrawal deadline is Fri 3/23. Withdrawal before the deadline results in a "W" on the official transcript; after the deadline a grade must be calculated and reported.

 

Students with disabilities: In accordance with University policy, if you have a documented disability and require accommodations to obtain equal access in this course, please contact the instructor at the beginning of the semester or when given an assignment for which an accommodation is required.  Students with disabilities must verify their eligibility through the Office of Student Disability Services (SDS) in the Michael Schwartz Service Center (672-3391).

 

 

GROUP RFP PROJECT

 

Students will work in teams to develop a request for proposal for vendors to develop and implement a textbook sales service for the University bookstore.  Additional information about the case will be made available by the instructor.  The RFP should contain the following:

·         RFP Statement of Purpose

·         Organizational Background

·         Hardware and Software Environment

·         Basic Requirements

·         Statement of Work

·         Schedule of Work
Vendor Profile

·         Selection Criteria

·         Schedule of Proposal/Award process

Your project will be graded initially according to the following scheme:

 

 

Breadth

15%

Depth

15%

Clarity

15%

Organization

15%

Difficulty/Effort/New Information

10%

Professionalism

10%

Figures/Tables

10%

Total  

100%

 

 

PEER EVALUATIONS

 

All team members are expected to contribute equally to creating a high-quality project report and project presentation. However, each project team will be self-managed and responsible for determining the roles played by its members, and the nature of the contributions may differ across team members. For example, one team member might be responsible for the introduction and conclusion, as well as proofreading the paper and ensuring that there are smooth transitions between subtopics, while others might be responsible for one or 2 subtopics each. It is up to the team to make these decisions appropriately and all team members should ensure that their contributions are on track and sufficient. 

 

The project report and project presentation grades will be assigned initially using the grading schemes outlined above. However, I reserve the right to make adjustments to individual grades based on information from the peer evaluation forms which you are to download from the course web site and complete. You are to use these forms, which are due at the beginning of class on 12/11, to award points that indicate the value of the project contributions of each member of your team and to provide written comments justifying the points you award. Failure to complete and submit a peer evaluation form is likely to result in a negative adjustment to your own project report and presentation grades.


 

BUSINESS REVIEW

 

Each student will prepare a 3 page written report analyzing a typical E-commerce business that is selected from a list provided by the instructor.  The analysis will include a description of the business, analysis of competition, description of utilization of information technology for competitive advantage, analysis of the company’s website, and recommendation on purchasing stock in the company.  It will be graded initially according to the following scheme:

 

 

Breadth

15%

Depth

15%

Clarity

10%

Organization

10%

Difficulty/Effort/New Information

10%

Professionalism

10%

Figures/Tables

10%

References

10%

Relevance to Course

10%

Total  

100%

 

 

WRITTEN BUSINESS PLAN

 

Each student will develop a unique business plan for a new E-commerce company.  Students may not work together on a common business.  The business plan should follow an accepted format that potentially includes a Cover sheet, Executive summary, Business Description, Industry Analysis, Tartget Market, Competitive Analysis, Marketing Plan and Sales Strategy, Product development, Operations Checklist, Management and Organization, Legal Issues, Financial, and Appendix.    The exact format will be a class project and part of the process for developing the plan.  It will be graded initially according to the following scheme:

 

 

Breadth

15%

Depth

15%

Clarity

10%

Organization

10%

Difficulty/Effort/New Information

10%

Professionalism

10%

Figures/Tables

10%

References

10%

Relevance to Course

10%

Total  

100%

 

 

BUSINESS PLAN PRESENTATION

 

Each person is to present their business plan in class at the end of the semester.  When giving your presentation, it is not necessary to include all the details in your report.  You are strongly encouraged to use PowerPoint (do not read the information you present), to include a hands-on demonstration if appropriate, and to rehearse your presentation to ensure that it does not exceed the allotted time (this will be based on the class size and announced in class approx. 2 weeks before the presentations begin). You may assume that an overhead projector, computer, and computer projector will be provided. If you are planning to use any additional equipment, you should notify me at least one week in advance, schedule a time to test the equipment in the classroom, and coordinate your presentation with the other teams presenting on the same day.  Your presentation will be graded initially according to the following scheme:

 

Breadth

10%

Depth

10%

Clarity

10%

Organization

10%

Difficulty/Effort/New Information

10%

Professionalism

10%

Visual aids                

10%

Enthusiasm/Innovation

10%

Diction/Pace/Time Management

10%

Eye Contact

10%

Total  

100%

 

 

Course Schedule - 44045

Fall 2001

 

Date/Week

Topic

Assignment

August 27

Introduction

Ch. 1 Section 2

September 3

IT & Competition

Chapter 2

September 10

Internet in Business

[E.C. Entrepreneurs]

Chap. 3 Sec. 1

September 17

E- Business Systems

Chapter 4

September 24

Electronic Commerce

Chapter 5   

Business Review: 09-26

Oct. 1

The Business Plan

[Linda Yost]

Handouts   &  www.sba.gov

Quiz 1: Chap 1-5

Oct. 8

E-business Strategy

Chapter 7

Oct. 15

 

Chapter 8

Oct. 22

Security and Ethics

Chapter 9 

Business Plan 1st draft: 10-24

Oct. 29

Project mgt.

Handouts

Quiz 2: Chap 7-9

Nov. 5

Project mgt.

www.gantthead.com

Nov. 12

Project mgt.

www.gantthead.com

Nov. 19

Project mgt.

www.gantthead.com 

RFP due: 11-21

Nov. 26

Project mgt.

www.gantthead.com

Business Plan Final: 11-28

Dec. 3

Business Plan presentations

Quiz 3: Project management

Dec. 10

Business Plan presentations