OPERATIONS MANAGEMENT

BAD 6/74041

Summer, 2001

 

 

Instructor:              Dr. O. F. Offodile

 

            ·                      Office:  Business Administration, Room A-415,

                                                Phone (330) 672-1155 (e-mail: foffodil@bsa3.kent.edu)

 

            ·                      Hours:  M & W. 1:00-2:00 and 5:00-6:00 p.m. Or by Appointment

 

Course Objectives:

            BAD 6/74041 is designed to develop quantitative knowledge, understanding, and skills in those areas of management which are concerned with productivity, quality and cost in the operations function, as well as the means of gearing activities to strategic plan and objectives of the firm. By operations we mean activities in a manufacturing or service industry needed to transform inputs (e.g., raw materials and tools in manufacturing, and business transactions in service organizations) into outputs (e.g., a finished product such as cars in manufacturing, and completed transaction in a service industry).

            Business decisions can be made based on quantitative or qualitative measures, or both. We do not usually have control over qualitative decision-making. It is subject to the decision-maker’s whims, biases, and personal experience and cannot be conveniently modeled for critical analysis. The focus of our discussions in this course are the decision making tools we need to provide the manager with quantitative measures of effectiveness needed to aid and buttress his/her decisions.

 

Prerequisite:

            BAD 64005: Statistics for Management

 

Students with Disabilities:

            In accordance with University policy, if you have a documented disability and require accommodations to obtain equal access in this course, please contact the instructor at the beginning of the semester or when given an assignment for which an accommodation is required. Students with disabilities must verify their eligibility through the Office of Student Disability Services (SDS) in the Michael Schwartz Student Services Center (672-3391)

 

 

Textbook:

            Chase, R. B., Aquilano, N. J., & Jacobs, F. R., Production and Operations Management,

9th Ed. Irwin, Homewood, IL, 2001.

 

Lecture Notes:

Lecture notes, sample exams, and other handy tools are provided for you in the CD at the back of your textbook. An updated version of the lecture notes, which I use in class, is also available on the World Wide Web at the College of Business web address. It is your responsibility to access this web site for the lecture notes and course outline, and to keep up with the class lectures and assignments.

 

Tentative Class Schedule

 

                                                                                                                           Assignments

                                                                                                                    Chapter               Practice

Date    Ch.      Subject                                                                               Readings             Problems

06/11   1          Introduction                                                                              1:         -------

            2          Operations Strategy & Competitiveness                                    2:         -------

            5          Product Design/Process Selection: Manufacturing                      5:         -------

            6          Product Design/Process Selection: Services                               6:         -------

 

06/13   11        Forecasting                                                                               11:       11: 2,11,12

            11        Errors In Forecasting                                                                11:       11: 17,19

                                                                                                                                   

 

06/18   TN-7   Process Capability & SQC                                                       TN-7:   TN-7: 1,5,7,10

            7          Quality Management                                                                 7:         7: 1,2

 

06/20   3          Project Planning/Control                                                           3:         3: 1,7

            3          Time/Cost Trade-Offs                                                              3:         3: 10,11

 

 

06/25   TN-6   Waiting Line Models                                                                 TN-6:   TN-6: 1,5,7,10

            8          Supply Chain Management                                                       8:         8: 1,3

 

06/27   *          EXAM # 1   *                                                             Chs. 1, 2, 5, 6, 11, TN-7, 7, & 3

            13        Inventory Systems                                                                    13:       13: 1,4,12

 

 

07/02   13        Quantity Discount Models                                                         13:       13: 13,23

            14        Manufacturing Resource Planning                                              14:       14: 3,6

 

07/04               Independence Day No Classes

 

 

07/09   14        Lot-Sizing Techniques                                                   14:       14: 13,15,17

            10        Just-In-Time Manufacturing                                                      10:      

 

07/11   *          EXAM # 2  *                                                              Chs. TN-6, 8, 13, 14, and 10

 

 

 

Course Requirements:

            Exam    1                                              45%

            Exam    2                                              50%

            Attendance                                            5%    

            Total                                                   100%